Guest User | Sign In

Welcome to the Velleman Customer Support Center

In order to better serve our direct customers, we use a support ticket system. Every request is assigned a unique ticket number which you can use to track the progress and responses online. Please fill out the registration form and open a new ticket. We'll get back to you as soon as possible.
Without customer ID number, you will be redirected to one of our local resellers for support.

Important: regarding Velleman For Makers related issues:
If you have a technical question for a Velleman for Makers product, please consult our Velleman For Makers forum first to check if your question isn’t already answered. If this is not the case, please create a post with your question so every maker worldwide can benefit from it. Our forum is supported by makers just like you!

Thank you for contacting us,
Your Velleman Customer Care Team

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Please Wait!

Please wait... it will take a second!